Inflatable Zone (moved to Halesowen)

Dont waste your money or time here! The party I attended was dirty and unhygienic. The youngsters were in danger, and their staff wasn't watching over them. While children were harmed, the staff was chit-chatting on the inflatable area, though! This is totally unacceptable, unprofessional, and terrible behaviour. And the RATINGS! Hahaha They have no idea how to treat consumers with professionalism or respect. They ought to be shut down because this is a bit immoral. Children's food was purchased, but no one asked about allergies! A child was singled out due to her religion, but they permitted them to consume it. She is unable to eat meat, thus she was unable to consume the dish. As they had promised, there was no vegetarian option for this young child. A dirty, repulsive, and discriminatory location. Stay away from this site while making reservations.
Sep 11th, 2022

Love this place great for all ages, out door and table service. Staff are always very helpful. Clean toilets and on the hottest day of the year they have water sprays to cool you down, brilliant. I would recommend a visit
Aug 25th, 2022

I attended a party on Tuesday an thought Management and staff were quite rude , I wasnt going to leave a review but from the responses I can see under other reviews you can clearly see how careless and unprofessional this business is. I suggest you dont wasted your time Or money on this company.
Aug 22nd, 2022

Wow what a shocking review section! I too cant believe the level of unprofessionalism, I suspect I'll be told someone wanted a ''free'' party when actually all they wanted was what was promised and a good party for her son. A lot of critique could have been avoided if the establishment was appropriately ran, staff adequately trained and the manager professional. Unfortunately this was not the case hence the influx of unfavourable reviews. I held off writing a review as I had hoped the manager would address the points made professionally, sadly not the case. I don't know if its your pride, ego, but whatever it is it should be put aside when addressing customers. Overall disappointing.
Aug 15th, 2022

I was just having a look at your reviews, and I came across your company reply to one of your customer reviews (VictoriaWilson). I found your statement to be very rude, if your customer didn't get a good service at your establishment, they're entitled to their own opinion regarding their experience so therefore, they've all right to write a bad review. Your company you should be apologising to your customer and finding ways how and what you could have done better to make it an amazing experience for her and her kids to enjoy. You shouldn't be slagging her off, I find this to be unprofessional and poor customer service. Your customer always right, they're the one that pay to get an excellent service and keep your company running. So therefore, you should never be rude to your customers no matter how bad has a review they wrote.
Aug 15th, 2022