colley -bite

Their customer service is disgusting - hanging up on customers, calling them liars and having the audacity to tell them not to be frustrated with the process as they refuse to provide a refund when their incompetent drivers deliver their Just Eat orders to the wrong house. Apparently they have no complaints procedure and no managers on shift for a week to log a complaint convenient isnt it? We got a refund through Just Eat instantly which says a lot about the reputability of this place. To the restaurant - you could do with giving your drivers a lesson of how to locate the correct address, and your other staff members who answer the phone a lesson in how to speak to customers. We were just trying to address the issue until we were called liars and refused any help. Disgraceful!
Dec 9th, 2021

Ordered pork baguette which was sold out. The which was delivered was completely wrong! Ordered the Colleybite burger. Received a weird burger, sausage, tortilla chip combo. Couldnt be bothered to return due to length of time waiting. Do better!
Feb 25th, 2023

Had 5 pork baguettes with stuffing and gravy NOT worth the money meat full of gristle couldn't eat it usually spend 50 aweek but no more ... And arrived an hour late the delivery girl never said sorry it's late .. I did rate 5 stars but now it's 1 in past they have been lovely excellent value for money lovely fresh and hot and on time but the last order was worst ever and my last ... You don't treat regular customers this way spending 50 a week ....I always used Uber eats .... STAY CLEAR FROM COLLEY BITE .... Don't deserve the one star given
Dec 28th, 2022

Really nice hot baguettes! They delivered on time, my chap says his was nice and my veggie one was wonderful, clearly Richmond vegan sauages Will order again.
Sep 11th, 2022

Don't order from here. Order never received, don't even answer the phone. Wouldn't even give them 1 star.
Jun 28th, 2022