Mishimoto UK

Bought the 21 piece coolant pressure tester and i used it on my 2010 vauxhall Insignia and I could hear the air hissing from the tester so I took the same car to a friend's service station for a second opinion and his pressure tester held pressure on the coolant system fine with no issues confirming that the mishimoto junk tester was indeed dead on arrival I contacted mishimto via email and isn't hear anything back so I assumed it was pointless so I gave them a call and the gentleman on the phone was lovely and assured me that he was going too process the request and pay for the shipping if possible, a day later I get a reply too my previous email saying the rma has been accepted but I'd have to pay for my own shipping and pay a 12% restocking fee which in my eyes is complete daylight robbery! Charging me my hard earned cash, for a product that was broken and by reviews comes broken quite often! So I rang back and the same gentleman who answered first time reassured me he was trying his best too get this situation situated and too disregard that other email. So I did and waited a further 3 days too be emailed at 11pm at night to be told that the company will not refund me my money and for me to get a replacement or to sell the item online to recuperate my money absolute shambles if a company! I will be taking them too the small courts for a complete refund just out of principle! And I don't even mind paying the 35 fee to do so hahaha absolute idiots lol
Sep 16th, 2022

Just rubbish, poor website and customer service. Now ordered same item through an independent store in the US where they now have an issue with Mishimoto US. What is this company playing at?
Sep 12th, 2022

No words for this Service..after 3 Months i get no Info about my order. So i cancelled it. Never again..
Jul 16th, 2022

Ordered a product over 6 weeks ago, with no mention of delays when ordering. Then find out that they are moving warehouse and have nothing in place to keep customers updated or to give accurate information. I tried to contact the UK branch with ZERO response. I then contacted Mishimoto US... They might as well not have responded as all they told me was that they were moving warehouse and didn't know anything else. How can you run a global company and not even know what your MAIN EU distribution hub is doing? I then took to social media simply commenting on their Instagram posts after their support would offer no help. All I commented was "When I receive my order that I placed over 5 weeks ago". And instead of dealing with this issue professionally they first deleted my comment, I then put the same comment on their post AGAIN, and they blocked me! I've cancelled my order as I don't think such a poorly managed business should be supported. By the looks of it, I'm not the only one with this issue. STEER CLEAR!
Jul 1st, 2022

I purchased a set of neo chrome wheel nuts for 96 the anodised coating fell apart after first installation even after taking caution to protect them made a warranty claim and was dismissed as they deemed it to be my fault since purchased cheaper ones elsewhere and installed in same way been removed few times still no damage not impressed with brand and expected better will never buy or recommend them again
Mar 2nd, 2022