Charlottes Academy
Hours
Chamber Rating
-
Alexandra Ezariu
I booked online for a full head highlight and I payed a deposit .10 mins after i was called to be told that the system "shouldn't allow me to book" as that slot was already booked and if i'm happy to move it 1 hour late, i agreed with that. 20 mins after i was called again to be told that someone looked in to my notes and that i will need extra time for my hair to be done, and that the hairdresser have only 1 hour available which it won't be enough and that now i have to move it for another day. Not happy at all about this situation, why whoever called me first didn't look in to my notes and let me know from call 1? why is you system allowing people to book and pay if you can't offer the service? Now i have to wait days to get my money back, i know is not a massive amount but is not customers fault that your system doesn't work properly. Service: Hair highlighting
Mar 26th, 2023 -
Kirsten Bonner
Feb 24th, 2023 -
Linda Prendergast
Have voucher for 3 back massages. Kerry is brilliant. Managing to shift knots in my upper back. Feels great and pampered
Feb 24th, 2023 -
Peter Sanderson
I have had a massage lots of times here and have always had a warm welcome, the staff are friendly and always have a smile, the rooms are warm and the music is very relaxing. The massage is good and very nicely priced, I would recommend Charlotte's Academy to all for a clean, professional service
Feb 17th, 2023 -
Sunny Side-up
Nov 21st, 2022
Contact Info
- (198) 320-0960
Questions & Answers
Q What is the phone number for Charlottes Academy?
A The phone number for Charlottes Academy is: (198) 320-0960.
Q Where is Charlottes Academy located?
A Charlottes Academy is located at 9 Birmingham Rd, Cowes, eng PO31 7BH
Q What is the internet address for Charlottes Academy?
A The website (URL) for Charlottes Academy is: https://www.charlottesacademy.co.uk/
Q What days are Charlottes Academy open?
A Charlottes Academy is open:
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Q How is Charlottes Academy rated?
A Charlottes Academy has a 4.7 Star Rating from 48 reviewers.
Hours
Ratings and Reviews
Charlottes Academy
Overall Rating
Overall Rating
( 48 Reviews )Alexandra Ezariu on Google
I booked online for a full head highlight and I payed a deposit .10 mins after i was called to be told that the system "shouldn't allow me to book" as that slot was already booked and if i'm happy to move it 1 hour late, i agreed with that. 20 mins after i was called again to be told that someone looked in to my notes and that i will need extra time for my hair to be done, and that the hairdresser have only 1 hour available which it won't be enough and that now i have to move it for another day. Not happy at all about this situation, why whoever called me first didn't look in to my notes and let me know from call 1? why is you system allowing people to book and pay if you can't offer the service? Now i have to wait days to get my money back, i know is not a massive amount but is not customers fault that your system doesn't work properly. Service: Hair highlighting
Kirsten Bonner on Google
Linda Prendergast on Google
Have voucher for 3 back massages. Kerry is brilliant. Managing to shift knots in my upper back. Feels great and pampered
Peter Sanderson on Google
I have had a massage lots of times here and have always had a warm welcome, the staff are friendly and always have a smile, the rooms are warm and the music is very relaxing. The massage is good and very nicely priced, I would recommend Charlotte's Academy to all for a clean, professional service
Sunny Side-up on Google