Broad Lane Vets

DO NOT USE THIS VETS. MADE MY ANIMAL SUFFER, JUST TO GET MORE MONEY OUT OF ME. GO LITERALLY ANYWHERE ELSE.
Apr 25th, 2023

Annual boosters done and health checks completed on 2 beloved pooches. Answered all my questions and took the time to explain all information thoroughly.
Mar 13th, 2023

I would never use this vets again. I took my dog here after he vomiting and wasn't eating and was just unwell. First visit they have gave him a quick temperature check and gave him anti sickness injunction. I returned a few days later where he has blood tests and scans. I was told he had terminal cancer and we should look at paletive care and will need no put him down as he had days to live. We were obviously devestated. After a few days he began to show signs of improvement. At this point I decided to take him to another vets. This is the best decision I ever made. I went for a second opinion. The second vets told me that they wasn't convinced that he had cancer. It could be any number or things. We have had 2 blood tests and confirmed to us that it isn't cancer, it is just the liver is not functioning as good as it once was and he also has sludge on his gallbladder. He is now on liver supplement, we are now 6 weeks on. The dog is thriving. I would never recommend this vets to anyone. If anyone is thinking of taking their put to broad lane vets please reconsider. If I listened to them I would have put my dog down. I just wonder how many people have put the put down due to their incompetent. To top it off I have had scans, blood tests consultation and medications with the second vets where the final bill is nearly half of broad lane. They are writing cheques by pulling in your heartstrings. Please be aware. If I could leave no star review I would. In response to broad lane response. I struggle to see how na honest review can be taken as bullying or harassment. I have given an honest review of the service I received. No names were mentioned and no harassment was given. I approached the practice with my concerns and left an honest review. If I left a 5 star review would this also been seen as harassment? As for the conversation we had when I complained at the practice does not mean that what you said was accepted. I put my complain forward with you trying an put your case forward. The end result was I was still not happy at the fact I was told to put the dog down and you responded by saying you will have a talk with the vet involved about delicate conversations. I should be allowed to leave an honest review of my experience without having accusations of bullying and harassment. This just further shows as lack of professionalism along with the incompetent with handling this case.
Feb 25th, 2023

Always nice to visit with my cats as they are really friendly and polite staff.. Good advise is given and my cat gets her fur trimmed for free when it gets knotted in the winter. Purrrrrr fect.
Feb 6th, 2023

Positive: Professionalism
Feb 4th, 2023