Cab Direct Used Taxis

Jun 7th, 2022

Word of warning. Cab direct will not offer any sort if decent service once you have signed your paperwork and the car eventually turns up.You can never speak to warrenty department, apparently they ring you. Been a month now, and something which was a small problem of a major wiring loom being left unprotected to all the abuse of british weather under the car(caused by cabdirects "mechanics/engineers/installers") has grown to my 3 month old car being off the road and im having to pay as main dealer cant touch it for another 2 weeks with no promise of a repair. All i got told by customer services when i finally got to talk to someone this past monday, its pretty much tough, and ill have to wait for main dealer and warrenty dept will ring later(they never do).countless unreturned calls and emails, they are anabsolute shambles. Ford wont fix something that cabdirect have installed, so im stuck. Check online reviews, its not just me. 3rd car from them, other than being delivered late every time (4 weeks the second car), thankfully ive not had to deal with warrenty till now. But the way this is being dealt with is shocking, they just do not want to know. 2 people from the Gloucester rank were looking to buy and ive recommended elsewhere to them, i will not give any more money to this lot, and will discourage anyone else to do so.
Apr 20th, 2022

May 3rd, 2021

I will never buy anything from you again. you seem to think as you are a large company you can push people around as a result i lost my warranty. Hope you go bankrupt.
Jul 11th, 2020

Very poor after sale service. Missing equipment at the time of delivery which wasnt mentioned in delivery note. Informed Headoffice but (after transferring calls different departments) they refused to provide missing equipment. Check thoroughly before signing deliver note. Please DO NOT sign delivery note before checking every equipment (provided by vehicle manufacturer is included). If not then write in the delivery note. Particularly wheelchair restrains, tyre puncture repair kit and Stepney make sure wheelchair ramp is working properly as well.
Dec 6th, 2019