HR Estate Agents

I sold my house with HR Estates. A big thank you Zack! You did a really good job. The process of selling my house was easy and fast. The communication and and advise was very good. Highly recommend Zack from HR Estates.
Mar 14th, 2023

Helpful professional knowledgeable on local area. Would definitely recommend having a valuation from Darren Oughton.
Apr 24th, 2023

Our experience with HR started positive, and then went downhill. The process started in December 2022. We are first time buyers and we saw a house we really liked, viewed it twice to be sure and then made an offer on it and it was accepted. This was Margaret Avenue in Bedworth (which has recently sold again after we pulled out). We got a reduced price on the house due to the seller advising he would go lower if he didn't have to get building control to sign off the 3rd floor loft conversion, which does not meet building regulations (which we got confirmation/proof of). There was other work also done in the house that wasn't signed off to meet building regulations, our solicitor requested that the seller get sign off but he refused to pay for it, and his solicitor agreed with him that apparently it 'wasn't needed' - however it was as none of the work met standards. The process went back and forth for weeks and we didn't get anywhere. The estate agent dealing with this sale, gradually became less and less interested to support us, and was not very co-operative towards the end of the process. The property was re-listed around a week/10 days ago and since we have pulled out, the seller has gone in and covered up all of the cracks that we discovered (which we confirmed to be water damage potentially from the roof, and movement as confirmed by a survey we paid for). The seller has redecorated over everything, so new prospective buyers are none the wiser of this damage. The main issues are the house has water damage coming from somewhere, possibly the roof, and the estate agent himself said to me 'the seller is just going to get someone in, give it a clean and a lick of paint and then it can be put back on the market if you pull out and we will be able to sell it'. We also had a roofer out, who determined that the house needs a whole new roof and urgent repairs to the tiles, and a builder that said the loft conversion would need a lot of work to make it right. We did end up pulling out as the house has too many issues to proceed with and was too much of a risk in the end. In our experience, the estate agent and seller were very dishonest to us towards the end of the process. He seemed to mainly care about him being paid, and said to me that 'houses are no good to me SSTC, they need to be completed'. We loved the house and were gutted to have pulled out, however, we needed a house with a seller that wasn't going to hide large issues, and an estate agent that was honest and didn't continue to cover up damage on behalf of a seller just to get to the completion date, especially when you are paying hundreds of thousands for a property. Another buyer has now bought this house and is not going to be aware of the issues it has because the estate agent is not going to be honest about them because of the stress he had previously with ourselves trying to buy it, as we were not nave like he thought, and we did very very thorough research into every aspect to make sure we did everything correctly. Overall, we did not have the best experience with HR, but this doesn't give a picture of the company as a whole.
Apr 18th, 2023

Just wanted to leave a review, I went to visit a property I thought I liked, whilst viewing I knew it wasnt for me. Whilst during my visit, I had to mention Linda was absolutely amazing! Through her customer service she was above and beyond! Even tho the property was not for me, I had to leave a review, thankyou again Linda you was amazing! X
Apr 11th, 2023

Just brilliant! We sold a flat in a month after being on the market with another agency for 8 months. Jordan came up with a realistic market price and actually found a buyer in 1 month. I highly recommend this agency. They actually want to sell instead just increasing their portfolio.
Mar 30th, 2023