Village Gym Coventry

Good gym, equipment mostly up to date. The showers are good and powerful but theyre dirty. There is mould on the ceiling, the drains give out an eggy/toilet smell and even using at 6am the cubicle walls are dirty. On the floor around the sofa parts is a rusty stain which looks like it could be removed if mopped. I dont think its worth the price you pay unfortunately.
May 1st, 2023

Great kit Great staff
Apr 27th, 2023

Not worth the money
Apr 25th, 2023

Very sorry but I must change my review as they have the worst customer service I have ever experienced in my life! I had to cancel my membership as I moved to a different place ...they request 3 months notice ( 3 months???? For a gym membership???) So I started to try to cancel my membership end of December 2022... I tried online but the app wasn't working so I went to speak to someone at the reception..they told me that I had to do it online but I explained that wasn't working ..the lady at the reception said that I had to try again ( like...sort yourself out, I don't care)... I tried and wasn't working so I filled a form and sent it as they were saying on their website that even though they don't reply...they see the communication. I rang the gym after that to make sure that everything was sorted and been told that someone from the membership team would call... never happened! I rang again and been told the same thing..never happened..at that point I thought everything was ok... so wrong! they started to send me emails regarding cash collection in April ( i stopped going there beginning of March) so i rang the gym and was told again that someone would have called me about my issue. Nobody rang me! I filled that form online again but nothing happened! They kept sending these annoying emails regarding the cash collection so I rang again the gym very upset and that was the first time they gave me a number to call ... ( why nobody gave me that number in the beginning???) ...I rang them and they told me that there was no track of my cancellation requests ( seriously ?????) So I had to pay April in order to cancel my membership ( what gym requires you to pay to cancel your membership???) Plus I have to pay 3 months notice ! It's like a trap , they make cancellations so difficult and it shouldn't be difficult to delete a gym membership! They are wasting my time making me running in circles, nobody is helping, and I'm stressing out when this should have been simple and I should have had assistance!!!! Old review: I love this gym ! Very clean, never too busy as they have enough facilities even during the busiest hours. Trainers are great! A bit expensive but it's worth it.
Apr 24th, 2023

Would be nice that during Ramadan the gym was open longer to allow us to still come after iftar
Apr 2nd, 2023