Premier Gas Services

Do not use this company ! They came out severiced my boiler caused I leak,tried to fix it three time. Which has caused damage to my kitchen and now refusing to repair the damage.
Feb 11th, 2023

Great plumbers merchant with large range of stock, knowledgeable staff on hand to help.
Aug 27th, 2022

Jun 23rd, 2022

Over the weekend, I sent an email enquiry about free gas safe checks for Homes for Ukraine hosts. I received a phone call yesterday, Monday, and the gas engineers came this morning, Tuesday. So efficient! Many thanks
Sep 26th, 2021

I have a Ukrainian family (mother and her 3 children) coming to stay with me - her husband has stayed to fight. Consequently, I needed a gas safety certificate. We moved here in April 2021 and one had been done in March 2021, but as it was over 12 months old, I had to get a new one. I was told Premier Gas Services, Coventry, were doing these for free to support hosts and those fleeing the war in Ukraine, so I decided to go with them. As it was just over a year since we moved in I decided to give them my custom by having the boiler and 2 gas fires serviced as well - they quoted 180. The servicing was OK but they wouldnt give a gas safety certificate because the engineer couldnt inspect the flue on one of the fires. I thought this strange, as the fire was only fitted in 2019 (all signed off as part of a new build) and I had a gas safety certificate from March 2021, so I had paid 180 yet still had no gas safety certificate. I phoned the engineer who fitted the fire in 2019 but he said he couldnt do anything for 4 weeks, so I went back to Premier Gas once I had cut an inspection hole in front of the flue. They said they might be able to issue a certificate based on the photos I sent them of the flue, but they came back to me saying they would need to do a site inspection and the cost would be 45. I queried this, pointing out that they offered a free certificate for Ukrainian hosts, but without success. I have paid the 45 but feel aggrieved, hence my low rating and determination not to use them again!
May 8th, 2022