KFC Coventry

Food : 4/5 | Service : 5/5 | Atmosphere : 3/5 More
Apr 30th, 2023

Food : 4/5 | Service : 2/5 | Atmosphere : 1/5 More
Apr 30th, 2023

Well where shall i start about this KFC establishment.....my boyfriend and I had visited this KFC 2 times in 2 weeks for various of reasons, and verdict with both times, is what i call "room for improvement". Also for me to have the ability of sharing our review, as honestly, its minus star rated. Both visits, the quality of the chicken served, was not as how the slogan on the side of the building "finger licking good" more "not finger licking, and good for the bin". The batter used, it was soo greasy i reckon if you squeeze the batter, oil would come off. Its appalling with how much the charges are and to get this standard of food. The boyfriend and I have had great KFC establishments in the past, i feel like this one needs a lot of changes. A few examples are: The quality of care from members of staff to us as customers. Earlier we came to the establishment to order a family feast with 12 pieces of chicken with an extra 4 pieces of chicken, it came to around 25, the member of staff was unknowing to the KFC policies when it came to changing drumstick to breast, in their voice it kept sounding like "i have no clue, its not what ive been told, etc" having read the Ts and Cs online, and had an argument in the drive thru with member of staff, and felt they had a bit of a tamtrum. When collecting the food, we paid for the family feast, big bottle of drink and 4 extra bits of chicken that wasnt a drumstick, we got all except only 3 extra chicken. And also it felt like the bag full of hot food, was flung to us too. There was one occasion where a member of staff, who was unprofessionally rude to customers and had used unacceptable language towards them whilst having families trying to enjoy their food, and sadly had to put up with this. First time, fair enough, the second time, wouldnt recommend anyone this establishment, unless there was a humongous change to this establishment, they have lost another 2 supportive customers.
Apr 29th, 2023

GIVE ME BACK MY SWEET CHILLI DIPPED BITES
Apr 28th, 2023

Not Halal any more
Apr 28th, 2023