My Espresso

Visited twice in the last few weeks. Extremely clean and lovely products. All sorts of bread/rolls and even hot pasties and sausage rolls
Dec 13th, 2021

Shop with this company at your peril. Pay a little more to buy from a reputable supplier so you don't have to deal with the sort of expensive fiasco I've gone through. I've learned my lesson. Bought grinder, they did not discount border charges as promised, so I had to pay them. They did refund these quickly when I complained, and it was just after UK left EU... so - not impressed but at least they sorted that. BUT the grinder is very clearly a damaged returned factory second, previously used and it turns out dangerously faulty. My Espresso have spent six months denying the product was missold, refuse to facilitate returning the item (to Spain), and refuse refund without it. They owe me the money and it's been a real admin nightmare. Plus I still don't have a coffee grinder. My patience with them is long, long spent, and I'm kicking off Court proceedings to get my money back.
Oct 27th, 2021

This company is based in Spain not in the Uk, When you receive your order FedEx ( not their fault) Will present you with a large bill for import duties . No where on myexpresso states you are liable for these charges and customer service is Zero . Save yourself time , money and a headache just buy from a reputable uk company not a tax dodger
Aug 7th, 2021

Setup an order for next-day delivery, failed to deliver, then just canceled the order. Dealing with this company was a complete waste of time and inconvenience.
Jan 28th, 2021

Tried calling my espresso numerous times to try and ascertain when my order of a La Pavoni machine would arrive as it had passed the 3 to 5 day delivery window. One two occasions a rather "curt" gentleman informed me he wasn't in front of his pc and would call me back; he never did! On the third occasion, a more helpful chap informed me the order would be with me on the 11.2.21; this day came and went and again no machine! I've tried calling ever since and no one picks up or responds to email, no mention of a refund or a replacement order!! I'm now left no alternative but to speak with my credit card provider and order another machine from another supplier.
Oct 22nd, 2020