Van Monster
-
North Bound A46, Oak Tree Rd
Coventry, eng CV3 2RR - (247) 746-0491
Hours
Chamber Rating
-
Chris Knapp
Not good vehicle I purchased Not up to standard a lot of problems with vehicle the most have spent the worst I have had for the value of it
Mar 19th, 2023 -
David Andrews
The sales staff here were professional, patient and courteous when I stopped by last Saturday. I did not purchase a van on this occasion as I am currently exploring my options with a view to upgrading to both a larger and newer van some time in the near future.
Mar 16th, 2023 -
Bassmayka 9
Dec 2nd, 2022 -
Neil Fergeson-Blakeley
The sales team were great. Sadly the vehicle was not, and the aftercare was poor at best. Day 3 of owning van I was locked out of it, had to be recovered by a local firm. Engine light came on. Local garage did diagnostics and found a catalogue of things wrong with the van. Van went back to VM. The customer service team were shocking!! Van was with them 5weeks. Had van back 3 1/2 months for it to completely shut down? Couldnt move it, lock it or use it? Again customer service at VM was very poor. Eventually they collected it and did diagnostics, told me my warranty that they provided didnt cover me??? The customer service lady was quite bullish in her approach and out right lied about my warranty and what they could do vs what was actually their legal requirement under the consumer act? I had to pay to remove van and take to Mercedes. VM literally did not want to know??? Mercedes had the van a further 121 days. I would not use this company or recommend buying from here!! I bought a newer van thinking it would save me money and would last me? Quite the opposite happened its already cost me thousands within the first 6months of owning it. AVOID AVOID AVOID!!!!
Sep 21st, 2022 -
M Gibson
Worse company to buy a van from brought a 18 plate transporter nothing but problems they kept trying to fix it and just kept resetting the ecu give them a miss
Aug 26th, 2022
Contact Info
- (247) 746-0491
Questions & Answers
Q What is the phone number for Van Monster?
A The phone number for Van Monster is: (247) 746-0491.
Q Where is Van Monster located?
A Van Monster is located at North Bound A46, Oak Tree Rd, Coventry, eng CV3 2RR
Q What is the internet address for Van Monster?
A The website (URL) for Van Monster is: https://www.vanmonster.com/en-gb/find-a-branch/coventry?utm_source=google&utm_medium=local&utm_campaign=gmb
Q What days are Van Monster open?
A Van Monster is open:
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 8:30 AM - 8:30 AM
Sunday: Closed
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Q How is Van Monster rated?
A Van Monster has a 4.4 Star Rating from 45 reviewers.
Hours
Ratings and Reviews
Van Monster
Overall Rating
Overall Rating
( 45 Reviews )Chris Knapp on Google
Not good vehicle I purchased Not up to standard a lot of problems with vehicle the most have spent the worst I have had for the value of it
David Andrews on Google
The sales staff here were professional, patient and courteous when I stopped by last Saturday. I did not purchase a van on this occasion as I am currently exploring my options with a view to upgrading to both a larger and newer van some time in the near future.
Bassmayka 9 on Google
Neil Fergeson-Blakeley on Google
The sales team were great. Sadly the vehicle was not, and the aftercare was poor at best. Day 3 of owning van I was locked out of it, had to be recovered by a local firm. Engine light came on. Local garage did diagnostics and found a catalogue of things wrong with the van. Van went back to VM. The customer service team were shocking!! Van was with them 5weeks. Had van back 3 1/2 months for it to completely shut down? Couldnt move it, lock it or use it? Again customer service at VM was very poor. Eventually they collected it and did diagnostics, told me my warranty that they provided didnt cover me??? The customer service lady was quite bullish in her approach and out right lied about my warranty and what they could do vs what was actually their legal requirement under the consumer act? I had to pay to remove van and take to Mercedes. VM literally did not want to know???
Mercedes had the van a further 121 days.
I would not use this company or recommend buying from here!! I bought a newer van thinking it would save me money and would last me? Quite the opposite happened its already cost me thousands within the first 6months of owning it.
AVOID AVOID AVOID!!!!
M Gibson on Google
Worse company to buy a van from brought a 18 plate transporter nothing but problems they kept trying to fix it and just kept resetting the ecu give them a miss