Lloyds Bank

Avoid using this branch rude staff manager to busy gossiping
May 3rd, 2023

Terrible service Booked more than one month in advance when the day has arrived, the manager just said he is too busy and he couldnt attend me! If he cant handle an booking from 1month in advance I cant expect he cant adivice for financial plan
Feb 9th, 2023

Very disappointing visit today. As a personal customer since 1991 and a business customer from 2000, I have never had to wait so long in the queue. After 35 minutes and still not at the front, I had to leave, without being served, because I had another appointment to make. When I left the queue was still out of the door of the branch. There were two members of staff serving, as there had been in the counter during the entirety 9f my visit. My requirement for the visit could not be resolved at the cash machine or by someone taking me out of the queue to sit down at a booth. Lloyds bank PLC have made so many branch cuts over the last 30 years that it has reached a point whereby the customer is being penalised for the shareholder profits. It feels like the customer is now almost an inconvenience, yet it was the customers who bailed this organisation out via their taxes during the 2008 crisis, because banks were 'too big to fail'. Lloyds Bank needs to think again what value they put on their customers. Not good enough!
Jun 17th, 2022

No queuing, great service with helpful staff.
Jan 20th, 2022

Very good services. Staff are always helpful.
Mar 23rd, 2021