Shelly Motors (Kia Dealer)

Just ordered my brand new Kia Sportage from here and I received amazing service. The discount was brilliant and they offered the cheapest quote in UK. Maria and Mitko are both very helpful while you select your options and are very patient while you ask all your questions. Overall, very happy and just cannot wait for my new car to be delivered.
Apr 27th, 2023

Went in to Shelly Motors to have a look at their Kia cars as I was interested in maybe getting a hybrid, but I didn't know much about their different ranges. Maria was very knowledgeable about the different cars they have and helped me find the best car for me. I test drove the car and love it. Maria did her very best to make sure I got the best deal and her customer service was amazing. She is extremely friendly and professional and would 100% recommend Shelly Motors and especially Maria. I was not planning to purchase a car today but due to great service and a great deal I couldn't walk away. I cannot wait to get my car!!
Apr 23rd, 2023

Apr 22nd, 2023

Could not be happier with the service received from Charlie at Shelly Motors. Both myself and other family members have been with them for years now and gone through the process with multiple cars and every time Charlie and the team go above and beyond to ensure were well looked after and up to date. Always a great experience when I visit and always end up having a laugh with Charlie!!
Apr 22nd, 2023

Purchased used car, agreed to have scratches fixed and car cleaned. Despite agreeing a collection date with a manager the salesman kept trying to give me the car after dark 3 to 4 days after the agreed collection day. On collection I could see why, the car was dirty and scratches left in original condition. Someone was wiping the car over with a dry cloth and I have a photo of a big dusty triangle they forgot to wipe off. Inside the garage I was advised they could post me a touch up pen for the scratches instead of the agreed work. When I said this wasn't acceptable the salesman pulled a face at me which I found ridiculous, and I went off to discuss this with my husband over the phone. Unbelievably the salesman asked my adult son if I worked at this point. Outside the salesman taught me how to use the radio and heated seats, high medium and low, which funnily enough at 46 I have had cars in the past with both. No useful information about the electric component of the car. Aftersales communication poor, managed to get one scratch fixed, they left the rest. Car not cleaned despite being picked up another time, they just returned it dirty, I have the photos. Last emails no one has bothered to reply. I think they had lent my car out judging from the extra mileage and the body work not being done, as when we had a courtesy car from them I had another families car and set of keys complete with all their key rings like the Tescos club card. I felt like the salesman was warped here from the 80s with the mysogonistic attitude, there is nothing I can recommend about buying a car here.
May 3rd, 2023