Jati

HGV delivery, class one with 40 container - Entry can be difficult as on a map it looks like theres 3 ways in - theres not! Enter from Brighton Road, right Station Approach (ATS tyres on the corner), at the end of station approach you have to PASS Piper road on your right then reverse back into it, between the yellow gate posts and towards the roller shutter behind it. The staff were fantastic and friendly, about 8 of them (it seemed) unloaded the 40 container by hand in 40 minutes. Well done team
Apr 8th, 2023

Customer service were apologetic when they rang to rearrange my delivery. The delivery went well with their own driver who was courteous, polite and helpful bringing the three benches down the passage and through a gate into the back garden. It's early days yet to comment on their performance other than to say they look solid and impressive.
Jun 17th, 2022

This company is not really interested in doing any business / sales. After a few pre-sale questions about listed products on their website, the owner of this company suggested sourcing furniture from other companies. Well done! :)
May 14th, 2022

Product and service excellent; cannot be faulted
Feb 7th, 2022

We bought 2 chairs and a bench for the garden. lovely furniture but after a while some awful stains started to appear on all three pieces of furniture. I contacted JATI who tell me its a natural function of this type of wood. From a customer point of view it looks really dreadful and totally unacceptable - and sanding, as suggested by JATI, does not remove the stains. I have never seen anything like this before on teak furniture. So I have been contacted by JATI who tell me the unpleasant stains will fade in a few weeks - actually its been like it for months already. I have been offered sandpaper - I never thought that after spending so much money on the furniture that I would have to start remedial work on them. Non of the photos on the JATI site show chairs with stains like these - so I have attached photos so you will know what to expect. Well its nearly a year and despite the lovely (but inaccurate) words from JATI after the original post that these hideous stains would fade - they are as bad as ever. Ive tried sanding them but they cannot be shifted. JATI this is an awful sub standard product constructed I assume from unseasoned wood. A disgrace.....The last photo was taken today
Aug 24th, 2022