Well Cotgrave - Candleby Lane

Aug 2022 - Still Abysmal. Update- 3 months later. My prescription was sent to well pharmacy from the gp next door on Thursday. We rang Sat morning to check if we could collect the prescription and they said yes. Got there, waited and was told they had run out of required medication. No service and no regard whatsoever for patients. Use them at your peril. Useless and sham of a pharmacy. Should have their licence revoked. May 2022. Terrible service and system. 1. My prescription was sent 2 days ago. 2. I phoned to check if ready - no answer 3. Stand and wait in line for 20 mins 4. Get told stock needs checking and it would be another 20 mins. What a disgraceful performance, you should be ashamed at what you are offering to patients. Why dont you have separate staff checking stock after closing & working on making up prescriptions only? The next day would then be prepared for. Please sort it out, for the patients sake
Jul 28th, 2022

If you can possibly avoid using this chemist I would. I've used the local chemist in Cotgrave for 23 years but I've just changed to getting prescriptions posted out by Lloyds. The staff do their best and are friendly but something is seriously wrong there. Long waits and you have to return two or three further times (and queue for ages each time) to get the whole prescription.
Jun 9th, 2022

This place is 1star pending. Single item on prescription and youre being asked to have a sit and wait for pharmacist doing you a favour to pick it up for you. This is followed by nearly an hour long queue outside due to unreasonable restrictions on entry to the place. Absolute appalling place
Jan 26th, 2022

Oct 26th, 2021

Service is extremely slow.
Sep 28th, 2021