Cotgrave Surgery

Refused to be taken seriously, rude reception. Letters getting lost repeatedly.
Feb 5th, 2023

I have visited this place a couple of times. My feedback is for the outstanding interaction I had with the team at the GP reception. Extremely patient and very helpful with a smile on their face all the time.
Jan 10th, 2023

I completed a request for a review yesterday, but forgot to mention the physiotherapist I had my appointment with! I would now like to say how positive my experience was. He was pleasant, patient and explained my exercise regime and also gave me with an illustrative printout, I now feel much more positive that I will soon recover from my problem
Nov 25th, 2022

Your consently liead too Rude and unprofessional staff Prescriptions not done on time or missing medication off the repete system Consently belittling reception team Utter disgusting behaviour overhall
Nov 24th, 2022

Unable to use doctors as I work full time. Unable to use the online system for same reason and expected to go in to the practice to setup details. Rude and sarky receptionist advises we cant just give out passwords over the phone - no I appreciate that but theres other ways to verify. This practice gets worse and worse as time goes on. All I wanted to do was remove my details from their mailing list as I am sick of being harassed with unsolicited text messages - todays offering was a cycling course - I would prefer one to tell my my prescription has been sat on the shelf for over a week, but no, just a cycling course.
Aug 13th, 2022