Coseley Post Office

I use this post office to send a lot of mail for work. The service is always 5* and the young man at the counter is very helpful. I wouldn't go anywhere else!
Apr 12th, 2022

Friendly and efficient service
Oct 3rd, 2021

Well, about 8 years ago I'd get major anxiety at the thought of going to this post office as the elderly gentleman was fairly hostile. However, I persevered with it, as it was the closest post office and I didn't drive at the time. Needs must. Much better in more recent years, use this regularly. Massive and welcomed improvement. Efficient, friendly staff, I'm in and out in no time, feeling fine. Loads of little random things you can purchase here too from; cards, sweets, torches, diy stuff, all sorts!
Apr 26th, 2021

Every time I use this post office I always remind myself to never return. The staff are so rude especially that woman. What is her problem? Does it cost anything to say Hi and bye with a smile? I hope they read these reviews and change.
Aug 24th, 2020

Would rate 0 stars if possible. Sent a parcel to the USA which got delayed due to incompetence of ParcelForce (who allegedly refused to collect items due to the border with France closing for a parcel going to the USA - go figure!). However! The Post Office Coseley team are not completely innocent. They could have chosen at any point to show a tiny bit of initiative and get in touch with me (since they had my details on the customs declaration) to let me know of the delay (to a perishable item sent via a guaranteed delivery date option) but instead happily left my parcel enjoy its best life sitting in some dark room meaning my parcel took two whole weeks to go 12 miles to Birmingham. Their response: its not our responsibility! Well I'm sorry but from the time I hand it over to you until ParcelForce collect it its very much your responsibility and you showed a complete lack of care. Do yourself a favour - go to Tipton instead. My wife told me to go there, I didn't listen and I deeply regret it. This is not an isolated incident either - other family members have had trouble with international items posted here. Sure, ParcelForce take a lot of the blame for this but it never seems to happen when we go to literally any other Post Office... Edit: I cop to using the F bomb in conversation (in the sense of they thought F it, lets do nothing, not insulting the staff with it). But they've conveniently left out the woman I first spoke to said it left their office immediately and it was only when her colleague stepped in he then said it didn't leave for days. 2 different stories in 5 minutes. Caveat Emptor.
May 20th, 2020