DME BATH LTD

I recently put my heating on and unfortunately there was no heat coming out. My elderly mother lives with us and I knew I had to get it working for her. I called DME where I told the young lady of my situation, she was very helpful and told me she could get an engineer out within the hour, I was so grateful to them. True to her word the engineer turned up within the hour, they were very respectful, and very clean and tidy, they explained everything they were doing which reassured me. I have read the review from Dom Fairlie which upset me, as this is definitely not true in my case and I can only go by my experience. I have recommended DME Bath Ltd to my friends, and their rates are also good.
Feb 12th, 2020

I can't recommend this company. We called on their services back when the weather was freezing and we had snow in Feb/Mar 18. We have only just had the boiler completed and the invoices sent over (Jul 18). This appears to be due to the company favoring the commercial side of the market, rather than residential and domestic repairs and installations. We were very much lower on their priority list and not given clear dates and times to work around. They were constantly on other bigger jobs. I would suggest finding an alternative company that can dedicate their time, be clear on when to expect them, to complete the installation and not leave it partly complete and to invoice you in a suitable amount of time. This job has taken the best part of 5 months, just to diagnose an old boiler as defunct and install a new boiler! I'm sure that other companies could achieve the same result in far less time.
Nov 10th, 2018

Engineer called to boiler leak from diverter valve. Said he would not be able to source a part over weekend. After he left I sourced a part myself in Bath, picked it up but could not contact him to fit it. I had to source another plumber to fit the part. 16 months later I got a reminder to pay a bill for just telling me I had a leak without fixing it. Poor service combined with poor accounting.
Apr 23rd, 2018

Dean and his team are very professional and experienced in what they do, they cover all aspects of Gas Boiler and central heating works, along with electrical aspects too, worth a call all day long.
Jun 17th, 2017