Paul Tower 42

Been here a few times. Food just okay and coffee 50% of time was burnt. My complaint is how rude the staff are. In particular, the young lady with long dark hair and glasses - no thank you : how are you or smiles / plain dismissive and actually rude and plain nasty - and all this considering a simple take away baguette or pastry is so expensive! On my last (and final) occasion that I bought lunch she literally laughed in my face - maybe making fun of my French accent as she thought it was bad? She also keepsthe sandwich etc right behind the counter in her hand until the credit card payment has gone through. Ridiculous. This same lady was rude on each occasion despite me always being polite etc. In summary, you seriously need to re/train your staff as they are like this on almost all your branches!! And this lady was the final straw - so no, I shant be returning and you have lost a customer.
Apr 9th, 2023

I have worked in this place to absolutely avoid .
Feb 19th, 2023

Food : 2/5 | Service : 5/5 | Atmosphere : 4/5 More
Feb 3rd, 2023

Great spot to grab best pastries in London, quality ingredients and food.
Jan 19th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Dec 22nd, 2022