Saunders & Pughe

I dont think Ive ever been more impressed with the staff at any jewellers than I was at Saunders and Pughe. From the moment my wife and I entered the shop we were greeted with a warm smile and allowed to peruse the fine hand made jewellery at our leisure. Both Marianne and Robert (the proprietors) were full of information and details of all the items we looked at and we were made to feel so special we eventually left the shop having spent over 2k! She now has a sparkling bracelet and I have a sparkling wife. Thank you S&P.
Mar 10th, 2023

The owner was rude with us. I will never recommend
Feb 2nd, 2023

after 10 mins approximately of browsing and trying one watch , the owner came out from inside and talk to the sale women who was very nice with us ,( Put the jewelleries inside and let them see it from out side the cabinet only , you can't try them on . We got shocked as well as the sales woman and he said this is my shop and this is my rules , ( strange man) !! Very inappropriate way to deal with people who wants to buy from your shop. Nerve recommended.
Jan 23rd, 2023

What a fabulous jewellers with so much knowledge and attention to detail, my husband suprised me by asking them to make a piece of jewellary for my birthday. The whole experience was wonderful and their attention to detail and friendly and personable customer service was excellent. I cannot recommend them highly enough.
Aug 9th, 2022

My husband bought me a few pieces of pear jewelry for our 'pearl wedding anniversary' which I love. Unfortunately over a couple of years the elastic in the bracelet became lose so I was ! afraid to wear it. I approached Sanders and Pughe and asked if there was anything they could do. I left it with the nice lady who said - we can't have that we'll help. I was quoted 25 to re thread the bracelet which I thought alot of money as it was a two minute job . I took the bracelet to Kirsty Taylor and for the same job she quoted me 8 or 12.50 to put it on wire and have a fastening. Shame Saunders and Pughe wantetd to make money and not think of customer service.
Feb 22nd, 2022