WHSmith

We need to restock our office supplies and the two girls Mia and Elise who served us could not have been any more helpful. Super cheerful early on a Saturday morning . I always try and support the local high st and will continue to do so. Its a tough job working in retail and these girls are superstars , a smile makes so much difference while shopping from staff .Thank you
Jan 16th, 2023

This is for the royal mail, hire more staff to service this office, you are squeezing the life of the people that work for you. There used to be 3 people now 1 doing the job of 3. The staff are doing the best the can and are always very efficient but it has become very clear that more staff need to be hired. Look after your staff and customer. GET MORE PEOPLE TO HELP
Oct 27th, 2022

I bought item online via website. Received delivery yesterday. Discovered the colour was not what I had expected and decided to return & request refund. One of your returns options is hand delivery to a shop/store instead using Post Office and have instant refund. I went into Beckenham WHSmiths, queued over 10mins and told they don't do returns and refunds, despite your website state it does. My complaint doesn't stop there, the shop assistant opened the parcel to check the item, then refused to accept it. There was no offer to reseal parcel. I had to ask the supervisor for sellotape to reseal package. I definitely will use WHSmiths or recommend them to friends and family. WHSmith Diabolical customer service
Oct 17th, 2022

Well ventilated, air conditioning did a good job. Post Office to the rear of the store, very convenient.
Aug 12th, 2022

Queues for the post office...
Jun 27th, 2022