Practical Car & Van Rental

Appalling customer service from this branch. Advisor who I dealt with became aggressive when I declined the price as it was not competitive. Really not acceptable I shall not be enquiring ever again. People shop around for the best price do not get offended if customers go elsewhere for a better price. The advisors attitude was disgraceful.Beware!
Dec 14th, 2022

Aug 5th, 2022

Strongly recommend this company! Charles delivered us a car last minute and really helped us out of a jam. Such a great service!!!
Jan 27th, 2022

I couldn't recommend Charles and practical new Malden highly enough. I have used Charles a couple of times now as i needed a van for work as mine was in for repairs. Twice i have had a van deliver in a couple of hours. Charles is a gentleman and offers a excellent service delivery collection and both times extended the loan of the van for considerably longer then expected. Don't waste your time with the other big company's in Kingston as they will take a payment online and they will call you at the last minute to refund you within 14 days because they don't have the stock.
Nov 29th, 2021

Brilliant service! Having been let down by another van hire company on the Friday afternoon before a Sunday move, I was desperately calling/googling for alternatives but no-one was open for an 'out of hours' hire at such short notice. I stumbled across Practical at around 5.30pm and the phone was picked up after 2 rings by Charles who immediately put my mind at ease - not only did he have a van available for Sunday but he would also drop it off in person in the morning at our address. Come the day he was bang on time and after a quick, no-nonsense registration process we had the very new van ready for use. Fantastic hire experience which I had no idea existed. I have already recommended Charles to others and wouldn't;t go anywhere else from now on.
May 4th, 2022