Meadowside Medical Centre

WERE NOT HERE FOR YOU Face to face appointments are available to everyone apparently! Computer says no is all I can say right now.. doctors and nurses (when you can get to see one) are amazing.. front desk staff, absolutely shocking! Rude! Talk over you ! Dont let you finish and try and cut you off.. they sound p##### off constantly and are not approachable what so ever.. Im not sure Im aware of reception staff being medically trained , but seem to know everything and about nothing.. the receptionist couldnt find my sons records because I needed an appointment for him, she asked what is DOB was, so I told her, she said we have no records of him sorry are you sure you have the right surgery .. then she found him on the system and said we have 22nd, no its 23rd I replied.. she asked me if I was sure my son wasnt born on 22nd ! Seriously! Like I said doctors and nurses are great, receptionists not so much..
Mar 7th, 2023

The doctors and nurses at this practice have always been very helpful but its not easy to see them when youve got the rudest and most ignorant reception staff I have ever had to deal with anywhere
Apr 6th, 2023

Must have missed the memo when receptionists gained medical degrees and decided if you were sick enough to see a dr. I said that if the symptoms just get worse then Ill go to A&E I suppose - no response other than ring back tomorrow (if Im still breathing). They do not care.
Apr 2nd, 2023

This Medical centre should be shut down or current staff should be sacked. This Medical centre is such a waste of our taxes. I even tried to make a compliant but receptionist told me to write a complaint and hand over to her in the form of letter. How can I compliant about a person and handover the written complaint to the same person . Feeling gutted and helpless
Mar 24th, 2023

In reality getting past the receptionist is the most difficult part
Mar 10th, 2023