Carewatch Norfolk
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Highhouse Farm Ln
Colton (Broadland), eng NR9 5DG - (136) 269-6967
Hours
Chamber Rating
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Jane J
The live in carer we had wasn't suitable !! No interaction with my mum. No notes up to date. No contact from agency or check up phonecall or any careplan. Carer said she could cook, but the one & only meal she cooked independently was awful. Not a balanced meal - no carbohydrates were served. When I requested she looked for an alternative placement the duty manager didn't really seem apologetic for the poor service we had received. I had to chase them the next day to find out whether they were able to source a replacement which thankfully they couldn't and the placement was terminated. Thankfully another company came forward to offer live in care & we couldn't be happier with the service from the new live in carer & the management.
Dec 23rd, 2022 -
Bella Donna
Awful carers, rough and unprofessional.
Jun 23rd, 2021 -
Helen Fletcher
Individual carers are lovely, however management and administration are serious inadequate, meaning regular missed/late calls. Disorganised to the point of dangerous.
Jun 6th, 2019 -
Titch Kimberley
Mar 10th, 2019 -
Caroline Haines
Have had nothing but problems with this company. Some of the staff are very good but hampered by very poor management and other staff who are uncaring.
Nov 21st, 2018
Contact Info
- (136) 269-6967
Questions & Answers
Q What is the phone number for Carewatch Norfolk?
A The phone number for Carewatch Norfolk is: (136) 269-6967.
Q Where is Carewatch Norfolk located?
A Carewatch Norfolk is located at Highhouse Farm Ln, Colton (Broadland), eng NR9 5DG
Q What is the internet address for Carewatch Norfolk?
A The website (URL) for Carewatch Norfolk is: https://www.carewatch.co.uk/locations/dereham/
Q What days are Carewatch Norfolk open?
A Carewatch Norfolk is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Carewatch Norfolk rated?
A Carewatch Norfolk has a 1.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Carewatch Norfolk
Overall Rating
Overall Rating
( 4 Reviews )Jane J on Google
The live in carer we had wasn't suitable !! No interaction with my mum. No notes up to date. No contact from agency or check up phonecall or any careplan. Carer said she could cook, but the one & only meal she cooked independently was awful. Not a balanced meal - no carbohydrates were served. When I requested she looked for an alternative placement the duty manager didn't really seem apologetic for the poor service we had received. I had to chase them the next day to find out whether they were able to source a replacement which thankfully they couldn't and the placement was terminated. Thankfully another company came forward to offer live in care & we couldn't be happier with the service from the new live in carer & the management.
Bella Donna on Google
Awful carers, rough and unprofessional.
Helen Fletcher on Google
Individual carers are lovely, however management and administration are serious inadequate, meaning regular missed/late calls. Disorganised to the point of dangerous.
Titch Kimberley on Google
Caroline Haines on Google
Have had nothing but problems with this company. Some of the staff are very good but hampered by very poor management and other staff who are uncaring.