Woodlands House Care & Nursing Home - Country Court

If your loved one has dementia, I really would NOT recommend this place because not one member of staff are trained on how to deal with the challenging behaviour this condition can bring - staff mentioned this on more than one occasion! I was very disappointed with the care my dad received in the 5 months he was there. Prior to him moving in, we told them about his condition and his challenging behaviour and we were assured this would be fine but clearly this was not the case. Instead, their inability to understand his condition led to him becoming more and more aggressive, unresponsive to requests and losing a LOT of weight (as well as his top dentures). Whilst staff were polite to our faces, we could not help but think this was just a show due to the condition my dad was in whilst he was there. They claimed that my dad injured another resident in the home but no member of staff witnessed anything. He had a few falls during his time there (once he even had to go hospital because he had a cut to his head) and none of the falls were witnessed. Why is that? In the short time that my dad has left there, he has gained weight and is much calmer and responsive to being looked after. I seems to me that Woodlands is more suited to the elderly with no underlying conditions and it would not surprise me if this review disappeared!
Aug 30th, 2022

Amazing. Serve halal food and lovely, caring staff. It is expensive but the way they treat residents is incredible
Jul 14th, 2022

Lovely place to work Residents looks and appear happy so is staff
Feb 19th, 2022

Jan 8th, 2022

Oct 14th, 2021