Shell

So, on the 21.02.2023 at 11:28:09am I purchased diesel fuel from this station. So, as I started to fuel my vehicle, the pump stopped fuelling at 15:00 GBP which had been stopped from the shop attendant and then I was asked to come into the shop. When inside the shop, the attendant tells me that my vehicle registration is not valid and hence the reason why she stopped the pump. She stated that she checked the registration number and that it is not valid. Bear in mind, that I had picked up an "End of Lease vehicle" from a customer and I had in full view my "Trade Plates" in full view - front & back as per road traffic regulations. Furthermore, a full check had been done on the vehicle before attending to the customer. The attendant who was a trainee, an Asian female, was feeling the need to practice her racisim on me, I asked for her name and she told me point blank she will not give me her name or the name of her manager and that I wait for her manager who will come onsite after 12:00 noon. The only badge on her person was a "Trainee" badge and furthermore she was the only person on site. After back and forth arguing, she told me to go back to the pump and continue to refuel, with my blood boiling with rage. After refuelling, I went back to the shop to pay with my Euroshell card for the amount of 25.82 GBP. She also stated that she had been trained to racial profile black males and check their vehicles. The disrespect and the racial profiling at this station begars believeth. The receipt - Terminal number ID 05092501. So, is this the type of training Shell is giving to it's trainees, is it? This woman's stinking attitude, her racisim, her unprofessionalism, her disrespectful manner, is a reflection of the leadership of Shell at this station, rubbish!
Mar 9th, 2023

Shell is now accompanied with New Londis store, which has more new items and amazing offers
Apr 22nd, 2023

Night staff insisted on me paying with cash which I didnt want to do, late night scam?? I left without what I went for
Jun 23rd, 2022

Super
Jun 7th, 2022

My favourite shell petrol station I always buy my fuel from this petrol station and will continue
Feb 22nd, 2022