Epsom Physiotherapy and Sport Injury Clinic Ltd

Whilst I have seen John and Chris for many years, who are very good, Sonia makes the relationship unpleasant and no longer viable to continue to be a client. Aggressive, argumentative, and rude. Now after many many years of paying by BACS (ahead of the appointment), which is instant transfer, they will now only take debit card payment over the phone - not credit card. I am not, for security reasons, willing to give my debit card over the phone. However, with them it is that or do not come. I have never encountered such aggressive unfriendly business practices, and it is bizarre dealing with a rude admin Manager and then the most wonderful physiotherapist (I mostly see Chris). Unfortunately, you can only ignore being treated like this for so long, and I have had enough.
Sep 20th, 2022

Dawn and Chris are highly professional but the experience was blighted by Sonia (the owner) who is shockingly rude and unhelpful. I wont be back.
Jan 26th, 2022

You feel looked after the moment you walk in! The receptionists are lovely and friendly. I have been treated by both John and Chris at different times and I would highly recommend this practice!
Feb 15th, 2021

Went with a knee problem I'd had for 18 months, seen once here and the problem is better. Would recommend and would definitely go to again if needed
Feb 25th, 2020

I went to this Physio after I suffered from a sprained ankle. I was very happy with the treatment. The receptionists are very effitient and they helped me understand the insurance claims (I have never claimed anything before so had no clue). They have wifi, TV, magazines, drinks and snacks and it is super clean and pretty. My Physio was Chris and he is excelent but also super nice! I was actually looking forward to my appointments. It really made a different to my healing process and to this day I have no recurrent pain at all. Would recommend for sure.
Nov 22nd, 2019