Fish & Chic

Apr 26th, 2023

I had a very terrible experience today at this shop. I ordered fish and chips and I was told I had to wait 7 minutes for the fish to be cooked. I explained I couldn't wait that length offers time so I would just have chips. He wrapped the chips and when I took out my card to pay he said a minimum 5 order for card payments. The chips cost 2.50. I explained I didn't want anything else from the shop apart from chips. The man was very rude and said I should of asked about card payments before I ordered. He then complained he already put salt and vinegar on the chips before he threw them into the bin infront of me and my 9 year old son who the chips were for. I thought I would share this experience as it is the middle of the easter hols and I was taking my son for something to eat as we had just come from a science workshop. I am not quite sure what he was trying to prove by throwing the chips in the bin in front if us. It was very embarrassing. I will never visit this shop again. I was not made aware of this before I placed my order. He made this clear once I showed my card to make a payment. If he wasn't so rude I would have considered purchasing more food to total of 5 or more. He stated to me that I should of checked about card payments before I placed my order. And the manner in which he threw the food in the bin was with a poor attitude in front of myself and my child who was very confused at what was, happening. We only stepped into your shop to buy food not to be humiliated. I appreciate your response but I will not be visiting a shop that has such poor customer service. I would have even been willing to pay a surcharge if the order was below the minimum.
Apr 12th, 2023

Im not exaggerating when I say the wings are the best Ive had in my life. Born and raised in London so naturally a chicken shop is my go to so when I say the best in my life Im comparing it to 200+ chicken shop experiences and its mad. Words cant describe the quality, size, taste of these wings. Amazing
Mar 8th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Feb 21st, 2023

Food : 1/5 | Service : 3/5 More
Jan 29th, 2023