Kersaint Cobb

I run a flooring business. I actively promote the product (which is superb) but have lost out on 2 x deals because the sampling was do delayed (to the point that they didn't even arrive 4 months later despite ordering twice online and once over the phone). I have asked for full samples (books) so that I can show my customers there and then and despite having 3 hedlam accounts and paying over 100k a year on flooring just through hedlam, still cannot help me. Will not be coming back in a hurry. Totally disappointed
Sep 22nd, 2021

Bought a delamere wood floor of their retailer Ended up contacting Kersaint direct and the complaints dept wouldn't speak to me Don't use their products as their complaints dept couldn't care less
Nov 18th, 2020

Easily the worst company I've dealt with. Had an issue with our expensive floor. The phone operative told me 'only the boss has the manufacturer's email address, and only he is allowed to contact them.' She furthered that she knew nothing about wood and was just 'a girl in an office'. Nothing was remedied, they haven't replied to a single email. Avoid like the plague. Atrocious.
Aug 30th, 2020

Great range! Xx
Mar 26th, 2020

Wonderful new brochure!
Dec 24th, 2019