Halifax

Not enough staff. Waited too long and just had to give up, no hope of being seen any time soon.
Mar 5th, 2023

Very poor customer service .. long waiting and the person in front desk take ages to answer a customer .. if you have a whole day is to waste please do go there .
Jan 6th, 2023

Standing up and waiting in the line for 'help and advise' for 15mins. 2 people where infront of me, 1 being served and the other waiting. After the person being served had left, the person in front of me had been served. After the person infront was served, the worker had informed me that her collegue will assist me shortly. Waiting in the queue for another 10mins after realising, a man that was waiting in the other queue is now being served by the collegue (Jahmeina) that was supposted to assist me next. At 16:25pm Jahmeina, did not even acknowledge me and what had seemed to be flirting with the male customer. I approached the security officer who happened to be a lot more helpful than Jahmeina. The security solved my issues and I left the bank passing Jahmeina and the male customer. PROFESSIONALISM is a must!! Regardless if you know a customer or not, that is a huge disrespect. The 2 school children behind me where also confused as they could see and also hear Jahmeina with the male customer, and decided to sit down. This behaviour put me off on going back into this branch.
Oct 26th, 2022

Poor. Called back online and they fixed my query. They said in the store I should just wait but I came back home and called online and they told me I shouldve been able to change what I needed in the branch
Oct 25th, 2022

Smelly and dirty place. There is a very strong stench and the floor is unclean. It's hard to believe it's actually a bank branch. Staff is very rude and unhelpful and yelling at customers. Unbelievable that this establishment exists and Halifax should be really ashamed!
Oct 16th, 2022