Bks Tradeline

CHECK SELLER RETURNS POLICY - I tried to return an open-box product, but was told I could either get a replacement product once they inspected my return OR a 50% refund. I assumed Amazon would ensure returns requests within 30 days would be honoured but this was not the case (in fact it took me 3 calls to Amazon customer service to get to a final reply). Would not recommend this seller.
Sep 5th, 2021

Very good service and friendly attitude very pleased
Apr 18th, 2023

Very helpful staff
Sep 29th, 2022

Upon my initial order I wasn't able to pay online and told to await an invoice which concerned me a bit. I then further researched some reviews on Google and had a slight doubt ordering due to a few bad reviews but their reputation on ebay was 99.5% positive across over 11,500 transactions and their Google reviews were gained over 6 years + so my initial concerned subsided. I'm pleased to say what I ordered was received the next day with no issues and I won't hesitate to order again. I appreciate their policy on only charging for what they have in stock rather than charge me and then ultimately refund the difference. If only a few other online sellers had the same policy! Very happy client!
Sep 15th, 2022

AVOID - money grabbing, and terrible customer service. Took a month for them to give me the return address. I paid for return postage. They took 8 out of my refund for their "selling and shipping fees" (because I removed the plastic) when the item was sold with free delivery. Their response was "why should we lose money? We could take 50% of your refund, we are being kind". Amazon refunded the 8
Sep 16th, 2021