Oaks Hospital

Had a day operation as an NHS patient yesterday, all of the staff in every department were absolutely lovely, the nurses, the anaesthetist, the surgeon, catering, they all went above and beyond to make me feel comfortable, really can't reccomend them enough. They even did a follow up call today to see how I was.
May 1st, 2023

Had a great experience here! Doctor was excellent and helped no end.
Apr 26th, 2023

Terrible service from the reception, secretary and doctor. And I have to pay for it. Never again.
Apr 9th, 2023

Extremely unhappy. Total Care promise does not cover diagnostics tests they are forcing me to get part way through my treatment. The second half of my surgery was due to go ahead over 2 months ago but they have effectively held the rest of my treatment ransom until I pay for more scans out of my own pocket. The hospital promised me the 4,000 i spent would be a total care plan however this is certainly not the case. Please avoid this hospital at all costs. p.s this wasnt the only issue, my emails have been ignored for weeks on end and only replied to when emailing the head office!! Adam Howard is the surgeon and Megan Wood is his secretary. Terrible service and I am currently looking elsewhere for another surgeon to finish my treatment. Nightmare experience!!
Apr 8th, 2023

Had my MRI scan here went OK, was seen very quickly without any problems.
Mar 31st, 2023