Simply Plastics

Used this company today for small order while I waited no problem great service may it continue highly recommended.
Apr 26th, 2023

Apr 17th, 2023

As like previous 1* reviews, do not use this company. We received a Perspex sheet 2 weeks ago. Upon delivery packaging seemed fine so we accepted. We didn't have time to start using the product until today when we noticed the corner had completely fractured under the foam which was hiding it. When we called, we were greeted by a very rude member of staff who didn't seem to even give the time of day to us. They advised that as its been with us over 5 days they will not exchange or refund. I wasn't looking for a refund and was more than happy to have an exchange for a none defective product. I mean as for customer service, I'd say this company has none. Anyone reading this know how to cut acrylic so we can get rid of the damaged area as otherwise its to go in the skip.
Apr 7th, 2023

Bought 2 acrylic glass look sheets to replace broken glass in 2 large picture fames. Excellent product, much lighter, safer and cheaper than glass. Quick delivery and great packaging. Will definitely buy again.
Nov 27th, 2022

***Don't use these guys if you want reliable product that arrives in good condition*** As previously mentioned by other reviewers, they don't seem to care at all what you get as long as you are putting money in their pockets. After that, customer service is a non existent. The guys on the phone are rude from the outset (including Andy the 'so called' manager). I had to speak to him after I could no longer listen to the rudeness of the person who picked the phone up originally. They will explain to you in a condescending manner that you mis-understand the nature of the product (I have been working with acrylic sheet as a material for over 2 decades). The product was bowed and it was condescendingly explained to me that the product does this (like I'm supposed to except it in that state just because they say!). I asked "how do the other companies I've had orders from recently managed to get it to me flat without a bow in it?". Stumped by this, the manager had nothing more to contribute so I ended the call (I didn't put the phone down on them though). Unfortunately this is what you have to go through sometimes to find a good supplier (which these are not). I tried them so you don't have to. I found another supplier of --Sheet Plastics in the .co.uk-- area if you know what I mean ;).
Mar 15th, 2023