Rowlands Pharmacy Nayland Road

I appreciate that all Pharmacies are busy, it does not help when staff don't answer the phone...cut the call very rude, the call was warranted.
May 2nd, 2023

I gave up using this pharmacy as they seemed incapable of ever getting my repeat prescription right despite Mill Road Surgery sending it electronically to them (quite often they claimed not to have on-line access to the prescription). Slow front-line service with rude, uncaring pharmacists hiding in the back.
Apr 26th, 2023

We have only been using this pharmacy for a few months. My daughter has been on the same medicine for over two years and not once have we experienced the problems we do with Rowlands. Every time weve put the prescription in early, we go in a week later to be told the order can not be fulfilled by the dispensary but they do not make us aware and to wait another 3-5 working days. By this point my daughter has run out and starting to feel unwell. I dont think they put the order in at all. They never answer the phone either and everytime Ive been in its on low volume and ignored. The service we are approached with everytime is appalling and the way Ive seen them approach and ignore customers in the store is atrocious. Do not recommend at all.
Apr 17th, 2023

Honestly the worst pharmacy I've ever dealt with. Specific and very necessary repeat prescriptions needed and on numerous occasions they have made us wait weeks to get the medication with no care, thought of service, without chasing "suppliers" and you are greeted with arrogance and judgement. Avoid.
Apr 17th, 2023

The staff hear are really nice very friendly and helpful nothing to much trouble
Apr 6th, 2023