Turner Road Surgery

I have been with turner road surgery for over 4 years and in that time even during Covid the empathy support and understanding that I have received from all the staff has been outstanding. If it wasnt for their efficiency and care I would still be waiting for a diagnosis,( support for a pip and blue badge)but they pushed this through which improved my mh and my ability to self care. I cannot thank all the staff, Reception, admin and doctors for their professional support enough.
Apr 26th, 2023

Apr 7th, 2023

Went in on 21 March, for some fun. They told my mom to get a book.
Apr 6th, 2023

My wife and I moved to Colchester six weeks ago from London. We were unable to register with the nearest GP surgeries, where we now live, in the New Town area (new patients are not being taken on). We were taken on by Turner Road Surgery, which we noticed has had some pretty poor reviews. Not very encouraging. However, we need access to a GP, so our choice was take it or leave it, despite being on the opposite side of Colchester. I have since had an appointment with one of the GPs and a blood test, as well as several telephone conversations with the receptionists. I have to say, that for me personally, the care and service that I received has been outstanding. Last Friday afternoon (April 21st), I had to phone the surgery regarding a query with my medication. I was number 1 in the queue and my call was answered by a receptionist within a few minutes. The receptionist was very friendly and displayed a great deal of empathy and she advised me how to order repeat prescriptions. Furthermore, she sent the necessary links to my email address, which I think was going the extra mile. So, in conclusion, thank you Turner Road Surgery. Edward G. Croghan
Apr 21st, 2023

The reception is absolutely fantastic, but the rest is very upsetting. For the past year visited this place 6 times, everytime with the differen doctor. Everytime needed to explain all my long story. Super annoying. To have a referral is mission impossible, when I finally had the referral and was waiting someone to contact me - nothing happend for weeks. Last time visited GP he told that referral was declined, and noone even thought to tell me that it was declined. I was waiting and wasting my time in hope that I will see a specialist. Doctors are withouth emphaty, they are absolutely not curious and usually not will to find what really couses the problem. Prescribed me medicine 3 times, considering that I told them it does not work. Why I am paying taxes, I do not know. Doctors here really do not care about patients.
Mar 16th, 2023