TrustFord
Hours
Chamber Rating
-
serhan simtash
Nov 2nd, 2022 -
Ian Evans
Nov 13th, 2018 -
2Degrees Wellbeing
After making several calls to Ford, nobody made the effort to contact us back on several occasions and I still dont have my logbook!!!! Today 17th September at 2.30pm I called again and the sales person who answered my call told me that I had to wait due to DVLA having issues with the printers and all the v5logbooks have been debated across de country. Having a doubt of his feedback I decided to contact directly DVLA and they confirmed the car is under my name, they had the wrong address, they sent my v5logbook to the wrong place and there is no issues with them printing the logbooks! I would like to report this to the head office and I would like a follow up regarding this matter as I truly believe that the dealer was taking advantage of me as English is not my first language and I feel I was mistreated unfairly. DVLA now has the correct address and they will send the logbook, however I feel discriminated as the dealer never got back to me and even worse lied to me several occasions only to stop me calling them regarding my logbook which for me its totally Disgraceful! The after sales care is extremely poor and after this experience I will never purchase or recommend from the ironic name Trust Ford. I will write a truthful review of my appalling experience.
Sep 14th, 2018 -
Paul Webb
I rang Joe at Barnsley on Wednesday. Asked for better quality photos of a car I was interested in. And asked for another query to be answered by phone. So far, two days later, nothing. Very poor customer attention
Aug 26th, 2018 -
Neal Cracknell
Aug 10th, 2017
Contact Info
- (330) 159-7822
Questions & Answers
Q What is the phone number for TrustFord?
A The phone number for TrustFord is: (330) 159-7822.
Q Where is TrustFord located?
A TrustFord is located at 2 Newcomen Way, Colchester, eng CO4 9YA
Q What is the internet address for TrustFord?
A The website (URL) for TrustFord is: https://www.trustford.co.uk/?utm_source=google&utm_medium=business&utm_campaign=tfho
Q What days are TrustFord open?
A TrustFord is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Q How is TrustFord rated?
A TrustFord has a 2.6 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
TrustFord
Overall Rating
Overall Rating
( 5 Reviews )serhan simtash on Google
Ian Evans on Google
2Degrees Wellbeing on Google
After making several calls to Ford, nobody made the effort to contact us back on several occasions and I still dont have my logbook!!!!
Today 17th September at 2.30pm I called again and the sales person who answered my call told me that I had to wait due to DVLA having issues with the printers and all the v5logbooks have been debated across de country.
Having a doubt of his feedback I decided to contact directly DVLA and they confirmed the car is under my name, they had the wrong address, they sent my v5logbook to the wrong place and there is no issues with them printing the logbooks!
I would like to report this to the head office and I would like a follow up regarding this matter as I truly believe that the dealer was taking advantage of me as English is not my first language and I feel I was mistreated unfairly.
DVLA now has the correct address and they will send the logbook, however I feel discriminated as the dealer never got back to me and even worse lied to me several occasions only to stop me calling them regarding my logbook which for me its totally Disgraceful!
The after sales care is extremely poor and after this experience I will never purchase or recommend from the ironic name Trust Ford.
I will write a truthful review of my appalling experience.
Paul Webb on Google
I rang Joe at Barnsley on Wednesday. Asked for better quality photos of a car I was interested in. And asked for another query to be answered by phone. So far, two days later, nothing. Very poor customer attention
Neal Cracknell on Google