Galloway Coach Travel

Galloway Coach Travel provided us with an excellent day trip to Thursford Christmas Spectacular. Unfortunately my 89 year old mother in law was unable to travel as she had a fall and broke her arm earlier that week.We contacted Galloway to claim on the insurance for the cost of her ticket. We have been given a run around , pushed pillar to post by Galloway who say, although they sold the policy its the insurer that deals with the claim. The insurance table of benefits show 75 excess to pay and have to provide a form completed by her doctor at a cost of 36. These costs outweigh cost of ticket. . Unfortunately we have been unable to speak to a Insurance Agent, and can only go by information provided by email. In my opinion this policy was mis-sold, and will not be using company again
Dec 7th, 2022

Aug 17th, 2022

I have been on a few trips with Galloway and the service is very good friendly atmosphere and comfortable the prices are very good also I intend on many more trips with this company
May 13th, 2022

I don't believe the Colchester shop is open as yet.
Jan 22nd, 2022

Unable to get refund from cancelled trip despite writing to their head office as they instructed early this month. No response to my Royal Mail signed for first class letter. Will never use again.
Aug 22nd, 2020