O2 Shop Colchester

They explained very clear all about their plans, phones and requirments
Apr 18th, 2023

Great
Apr 14th, 2023

Apr 9th, 2023

There used to be really good staff in this shop - super helpful. Now there's new staff in there who couldn't care less. In the week I enquired about an upgrade and the guy (Tobi) couldn't even be bothered to sit up straight and asked questions to they out of helping me. Today I took in my phone as couldn't get signal. He didn't say a word. He held his hand out for my phone and took it then asked for my pin. I took the phone back to enter it and handed it back. Silently he turned it on and off, fiddled with it and handed it back without saying a word. I took it and waited and asked if it was OK now. "yep". I went back and asked if he had the case because it didn't have the case on when I went to pay for something tk be told "why would I steal your case". Tobi has the biggest attitude problem I've ever come across and clearly isn't any good for business. And the blond guy in there with him isn't much better
Apr 3rd, 2023

hello I am your customer and I brought my mother to your campaign to help her with the English language to get a phone from you at 8 Wednesday at 5:00 I asked your black colleague for a phone and a watch to get but he only added the phone to the bill at the end we asked him where the watch was, he turned and shouted at me, my wife said you are watching what I'm doing, why don't you tell me again, we also told his colleague Dan that we want an Apple Watch ultra, he shouted at me, my wife started annoyingly negotiating with us and nervously we immediately left yours because he was very aggressive towards us because he must be late to go home but then the class was before 5:30 closing time I was just with a small baby my wife started shaking with fear please take measures on this a black man
Mar 30th, 2023