Burgers, Wings & Ribs - Colchester, Essex

Jan 12th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Nov 9th, 2022

Order was wrong and not only that received a parking fine for 100 when collecting my order. Our order was late hence receiving this fine and have contacted bwr numerous times only to be ignored. Expensive prices and tasteless food
May 10th, 2022

Ordered from here a few months ago. The tracking link they send is rubbish as it says about an hour then stays on delivered in 1 minute for ages. 2 and a half hours later we finally get our food which was cold, and the order was wrong. We phoned up and they told us to email their manager Jade and she would give us a voucher. Emailed Jade.. few days later no response so I emailed again and she sent a lovely email offering us a free meal whenever we wanted and provided me with her mobile to text when we wanted the order. So about a month later I text her with our order for the free meal and I never got a reply! Absolutely shocking customer service. Such a shame as weve been having BWR since they had the bus and it was amazing. Such a shame.
May 6th, 2022

Took 4 hours to be delivered and when it finally arrived the food was stone cold and in absolute pieces. Staff didnt care when we rang, just kept saying youre order is next to be delivered. Absolute shambles
Jan 7th, 2022