Ambrose Avenue Group Practice

Cannot praise Ambrose Avenue Group Practice too highly. During these difficult months because of Corona virus their triage system of assessing appointments needs worked well. I received prompt treatment when needed, and excellent long term treatment from then on.
Jan 5th, 2023

Poor! Can never get an appointment and then made to feel like your wasting their time when you speak to someone!
May 3rd, 2023

Cannot see a doctor ! why do they send a message to say please call us for an appointment. Why dont they send you an appointment ? Then we have to get on phone for 1-2hours trying to book. Will never understand this action
Mar 13th, 2023

Once again phoned for appointment only to be told they have all gone by 9!!. On the2nd day iv tried. Not everyone can sit on open access to wait to be let down. The staff just don't listen. This practice seriously needs to change as its absolutely terrible service here. If your demands are that hight why close for an hour stay open, you have some amazing Drs here just need to change the way its run... its a shambles
Feb 27th, 2023

After a terrible experience at Winstree Road when I first moved to Colchester I was very nervous about joining Ambrose but Ive been so impressed. Theyve gone above and beyond to get me an appointment as my job means that weeks day appts are not an option for me. Extremely friendly staff who are very helpful. The senior nurse practitioner at Winstree was so rude I she made me cry but the senior nurse at Ambrose left me laughing and smiling - really above and beyond in their cheerfulness which is just what you need when youre not 100%
Jan 27th, 2023