Audi Approved Colchester

Ive been using Colchester audi approved for 6-7 years and always found them beyond helpful. From sales to servicing they have always been accommodating. Louis has been so patient in trying to resolve the undetectable fault with my car. It now seems to be faultless and thats thanks to Louis and the techs at Colchester Audi. I cant recommend highly enough.
Mar 27th, 2023

Mar 26th, 2023

Mar 1st, 2023

Feb 20th, 2023

I spoke to a lady today about booking in my Audi, very unprofessional couldn't tell me what is covered under my VWFS maintained lease and what is not, deliberately cut me off and was incredibly rude and not knowledgeable. I was told there would be a hire car charge (I wasn't charged this recently when works were gone in, and I believe under VWFS it is not charged usually) I will raise a complaint directly with Audi about this, it is not the service I expect from an Audi Dealership. A safety note, my vehicle is saying that I need brake pads, but the woman could not tell me how long I can drive the vehicle - is it safe to drive for 1k miles for example, or how long it should be. She told me going to Tesco and back is fine but nothing more - How is Tesco a measurement?
May 3rd, 2023