Freedom Vehicle Contracts Ltd

Very disappointed in Freedom and ended up cancelling my order with them. I was given an initial quote by Roxanne, verbally and via e-mail, for a lease car including maintenance. Happy with this price, I completed various forms for credit checks including sending passport, driving licence, recent bank statement etc. Freedom also at this point took out 200+ admin fee from my bank, prior to me seeing any contracts. Low and behold, my contract arrives in my inbox and does not include maintenance. When querying this with Roxanne, I was advised this was a "genuine error" and nothing could be done. After a further conversation between Roxanne and my partner and an e-mail by myself, Roxanne did come back with a slightly lower quotation, however still not feasible or anywhere near the original price quoted. I do appreciate errors can take place, but this seems a rather large and significant one for a car leasing company! I can't quite help but think they hope people either a) won't notice b) won't quibble and just pay the price. I would recommend if using Freedom that you ask to see the contract first and read through thoroughly.
Jan 3rd, 2022

My third vehicle with freedom - excellent price and excellent service - very happy customer
Feb 27th, 2023

This is 5th or 6th vehicle i have got from freedom. I got regular updates when the vehicle was coming. Freedom were 200 a month cheeper then my local dealer. It really was a no brainer. I recommend freedom to everyone who asks. Check your local dealer and watch freedom beat the costs. Looking forward to enjoying my new pickup!
Jun 2nd, 2022

First class service, the staff are fantastic. Thank you Freedom Contracts for making life so much easier. We would not go anywhere else.
Apr 15th, 2022

Fantastic Service, friendly and helpful staff, would definitely recommend.
Mar 14th, 2022