Coven Dental Surgery

When I enquired why my husband had to pay 45 to see an hygienist, when we had paid for band 3 treatment which covers a scale and polish, the dentist was very argumentative about this, refusing to accept this treatment was part of NHS treatment. In the end he said he was taking us of the register. This suits me fine, after reading all the negative reviews, I had no intention of ever using this dentist against anyway. Edit : I will respond to the dentists response to my review. Just because you accepted my husband as a patient, that doesnt give you the right to charge extra for a service we had already paid for. You did refund the band 1 payment we had made, but only when I dared question it, and as you instructed your receptionists to refund this, you did so with totally disrespect. In other words you didnt like be held to account and basically told us never to return!
Feb 28th, 2023

Do not use this dentist. At my last appointment, I was in the chair for under 4 minutes and was told everything was fine - they didnt even do X-rays, despite the fact I have a known, serious jaw condition. I then went to a different dentist who identified several very serious issues (that had taken years to form) that were completely missed by Coven, leading to me needing extensive treatment. To quote my new dentist anyone who has spent more than 10 minutes at dental school should have picked this up and treated you urgently.
Feb 12th, 2023

My husband had treatment here and they charged him as a private patient and didnt inform him. As he trusted them he didnt question it until he told me what they had done. Rang and complained but they said they advised him!! Total lie. Dentist total rubbish I went for check up as I was in discomfort with a chipped tooth. Just prodded it and said it was fine and told me to see hygienist. Avoid at all costs.
Dec 24th, 2022

Just had my first appointment here and feeling very well looked after. Friendly staff and easy to park. Thank you!
Aug 3rd, 2022

Stay away at all costs, personally they could have killed me I am allergic to penicillin and they gave me antibiotics with penicillin a few years a go and it could have killed me!! My mother in law who is 70 has just visited unbeknown too me and the overcharged her by more than pounds !!!! And did not even do full examination. We called and got no answers from the most unhelpful staff ever ! I have called 5 other dentists and they all said should have only been charged tier 1 not tier 2 for the work carried out !!!
Jun 28th, 2022