Century 21 Estate & Letting Agent Cobham

Adam had been lovely and has rented our annex twice. Easy to talk to and very approachable for any concerns or for advice. Found us a tenant very quickly . Would recommend.
Apr 12th, 2023

Estate agents often get a hard wrap but having recently bought a property through C21 Cobham we were really grateful to the team for keeping the purchase on track and as stress free as possible. Big thanks to them all.
May 9th, 2022

Positive: Professionalism, Responsiveness
Apr 7th, 2022

Positive: Professionalism, Quality, Responsiveness, Value
Feb 17th, 2022

On entry the house and garden we rented through this letting agents at 56 Rydens Grove, Hersham, had not been professionally cleaned. We flagged this and were told to leave as we found it. We also noted other issues, such a back doors not working well which were never addressed for the 9 months of the tenancy. On exit, the inventory report was not sent to us until the landlord had already made a claim with the tenancy deposit scheme for cleaning the house and garden. The first draft of the exit inventory supported our position. After the report was completed the estate agent asked for it to be amended to include pictures of debris in the garden from two bean bags we had left in the back alleyway to be removed by the bin men and some scratches to wooden floor in hallway which is not in a good state of repair. Fair enough, (my husband) perhaps we shouldn\'t have left the bean bags relying on the bin men to take but we should have been notified and asked to clear ourselves. The invoice submitted for their claim from the deposit scheme mostly covered repairing the back door which didn\'t work before we moved in and a bench which was also broken. Only 150 of 900 claimed was for clearing the garden debris - which we have admitted through the claim. We moved out on 14 Oct 2022 and are still waiting for the return of our deposit incorrectly claimed from us. Wish us luck that - despite the many delays on the side of the deposit scheme that rely on the inventory report and decide on our favour. As a final note, this property has had a lot of work done to it by the landlord. The finish is not good when you live there and can look closely.
Mar 21st, 2023