HotSpring World Surrey

We are thrilled with our new spa and found everything that Ken and Sarah advised was spot on. They were extremely helpful in enabling us to decide on a particular model, and the maintenance guides on YouTube, as well as manuals and simple summary sheets, have been clear but detailed and very easy to understand. Top marks for customer service and support!
Oct 21st, 2022

We would highly recommend Hotsprings in Cobham. We bought our endless pool from Sarah at Hotsprings she was very informative and professional and Kept us in the loop before and after delivery of our pool and has been there on numerous calls from me regarding maintenance queries. Thanks Sarah.
Mar 29th, 2023

This is my second purchase of a hot tub from Ken and Sarah from HotSpring World. The whole experience of having a hot tub from HotSpring World - from researching, choosing, buying, having delivered, and set in operation - was outstanding. The price of the hot tub was competitive, and combined with the renowned high quality of the product makes this hot tub " a-must- have" addition to every garden. Ken and Sarah made every effort to ensure I had made the right choice. The delivery time was on the dot with enough people and equipment, including lifting devices to make delivery and instalation safe and fast.
Mar 12th, 2023

From the very first time we just popped in for a look Sarah and Ken have been amazing. As first time hot tub owners we didnt know where to start and they made the process of choosing, purchasing and maintaining our spa so easy. We LOVE our jetsetter hot tub it has been the best purchase. Even when we had questions about maintenance Sarah was so helpful and even printed us off our own laminate of guidelines! I always feel I can ask for help or advice post purchase, the after care is great. I would recommend hot spring for the customer service alone but the hot tubs are pretty good too!
Mar 11th, 2023

We purchased a Vanguard hot tub 1 year ago and can highly recommend HotSpring World for their genuine and friendly professional custom service. Weve been back again to restock on a few chemicals and were greeted with the same friendly and helpful welcomeTheir online chemical balancing videos are super helpful too
Mar 4th, 2023