TCS Group Services Ltd

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mar 24th, 2021

Jan 31st, 2021

Jan 13th, 2021

This company is 10/10/10! Great customer service, very professional, knowledgable and the best price! We couldnt be happier and would recommend to everyone! Wow!! Myself and my family are so lucky to have come across such caring and hardworking people especially in this time of crisis. We unfortunately had pigeons nesting underneath our solar panels which led to pigeon/bird mites getting into the bedroom. I have contacted numerous companies who quoted me without knowing what the bugs actually were to start with. I was recommended to go to TCS group were I spoke to the most caring and professional lady, Rachel. She got to the bottom of what they were within a very quick time. Knowing I might not even use their services they still asked every question to try and help me. The mites had been biting me all over and I suffer largely with anxiety which Rachel managed to calm me and reassure me. I was asked questions regarding Covid 19 to safeguard my grandparents health as they are on the externally vulnerable list. I was given guidelines to ensure that we were also doing everything we could to prepare for the extermination and prevent them coming back in the future. We needed the problem to be dealt with ASAP and Rachel had pulled all the strings to ensure this happened. We had the technician Bruce who came urgently. He was knowledgeable, professional and very friendly! I am just overwhelmed with the whole service and would highly recommend this company for anyone in need of their services! Thank you to the whole team at TCS group!
Apr 4th, 2021

We had rodent issue on our property, I phoned the council and a few other companys but due to covid-19 a lot of pest control companies seemed to be running at a reduced service. When I phoned TCS Rachel was lovely, very friendly, I explained the issue and she had a technician in the area so said she would call me back. She phoned back within minutes and booked a visit that same day, it was a lot cheaper then we were expecting as well. Bruce the technician phoned within half an hour to say when he would be with us. He was friendly, very helpful and knowledgeable. Have full confidence in the issue being sorted. I even received a follow up message from Rachel the following day. Payment was done by being invoiced and me paying via BACS so completely contactless. I would definitely use the company again if needed and would recommend them.
Feb 23rd, 2021