St James's Practice

They had a guest doctor who was vile to me back in like 2015 - said he had been a dr longer than Id been alive and dismissed and laughed at my problems. Years of tests later and I was right about my health, but that dr was long gone so it didnt matter to him. I use their E-consult to avoid their phone lines which are always very busy, but I often receive no response. 19th Dec 2022 on the phone for about 2 hours for prescription enquiry and it turns out the person answering the phone was on sick leave so the phone was just left to ring. When I went through to reception I was laughed at for being in the phone queue for 2 hours and I wasnt the first one to say something about the long wait. I am continually disappointed by this practice. Getting a prescription is very difficult, Ive been on iron for a long time and it is a headache every time my prescription runs out. They will claim to have sent my prescription and Ill have to keep calling as days-weeks go by and they havent done it. Never received an apology or anything.
Feb 9th, 2023

Absolutely brilliant surgery all the staff excellent down to the cleaners Mrs m cooper
Jan 18th, 2023

Fantastic surgery. The receptionists are great & really try to help get an appointment for you if urgent. The doctors are very thorough
Nov 29th, 2022

So helpful. Their online E-consult is so quick to use, and usually ends up In a telephone consultation within a few days. Theyre been really good at getting me emergency appointments when needed. Really kind and helpful staff
Nov 23rd, 2022

Nov 7th, 2022