Roxby Hair Design Beckenham

Service: Hair coloring
Mar 15th, 2023

I went there to get my regrowth tint. I was recommended a lighter color for my roots, i accepted as they are hairdressers and they should know more. I was offered that color by one of the top stylist and my hair was done again by another top stylist. My roots turned into an orangey, pink very bad color! I have some gray hair on my roots and they didnt take this into consideration as grey hair will look lighter. I even cant look at mirror. I asked for a refund but the owner didnt accept. He offered me color correction but i didnt want as i do not trust any of staff there now! They are all inexperienced and how can i risk my hair spoiled again! Then the manager offered me dispute resolution which i have to pay some extra fees. I didnt accept. I do not recommend this hairdressers, they have very bad customer service as well! It is easy to put nice hair results on Instagram but they key is you have to be successful on every hair and customer! I will never ever use this place! I would give zero stars if i had a chance!! Service: Hair coloring
Aug 29th, 2022

Couldn't recommend Thea enough!! I've used a few hairdressers over the last 5/6 years but never found a hairdresser I wanted to go back to and always hated the outcome of my hair. I really can't recommend Thea enough from Roxbys! She really listens to your concerns and exactly what you want to do with your hair. I will not use any other hairdresser and only trust her with my hair. Her colouring skills are insane and I always leave the salon beaming as I'm so happy with her work. I've shown her pictures of hair I like and she always give her professional opinion whilst achieving the closest colour match possible. She recommends products and tools for your hair depending on what you're looking for but doesn't pressure you into purchasing any products and makes you feel comfortable about your choices. As well as this, she's such a lovely kind hearted girl and always makes me feel comfortable. She puts up with me messaging her every few weeks/months with new questions or queries I have with my hair and is always really helpful and patient with me. I always ask for Thea but all the staff in Roxby's are polite and make sure you're well looked after so even if you don't book in with Thea I'm sure you'll leave just as happy as I do. Services: Hair coloring, Hairstyling
Aug 19th, 2022

Aug 17th, 2022

Lovely, professional, talented staff who were amazing with my daughter who has special needs. Best haircut she's ever had! Thank you
Jul 16th, 2022