Ribble Valley Borough Council

Nov 11th, 2022

Didnt want to do this but left me with no choice !! White cardboard/paper sack not given on numerous occasions and I have to keep ringing the council to get one sent out. Council must be running out of these as they have told me they have sent one out through the post and guess what I havent received one again! Cardboard and paper is being left out side for a fortnight and not being picked up by the bin men when clearly left for them. Doesnt give a good look in these parts of the ribble valley
Oct 14th, 2022

Rung RVBC today regarding my moving in date to the area. My call was answered by Leila who sorted out my issues re council tax and new bins without transferring me to other departments. What a refreshing change to speak to a human being at the end of the line who was efficient and polite and went above and beyond. Thank you so much.
Jan 25th, 2022

Jan 20th, 2021

There's rules and that I understand but given the state of the world and my own particular circumstances (which I went into detail about at my own embarrassment and upset in an email) I'd expect at least a short, genuine reply and not just to receive a council tax bill in the post to an address I don't live at for almost twice what it should've been, when actually I had lost my job through no fault of my own. Bill paid and glad to be out of your catchment area RVBC, let's hope you don't find yourself in circumstances like mine and need a bit of help... If you receive the response I did you would certainly be dissatisfied.
Oct 23rd, 2020